Find Out What Our Customers Are Saying

Alex and Company prides itself on treating our customers like family and providing them with the perfect piece of jewelry for their style and unique needs. Browse our recent customer testimonials to find out how our customers feel about their Alex and Company experience!

Let me just say that Alex and my husband TOTALLY knocked it out of the ballpark!

If you are looking for the best jeweler in Massachusetts you’ve found him.

The service is great and he has now won a customer for life!

We’re truly happy in how you’ve decorated our lives!

My fiancé and I first came in to Alex and Co. as his family has been long time customers. I felt totally at ease as I described what type of engagement ring I was looking for, and Alex was able to translate that into the EXACT look that I wanted! I had not seen anything else in other stores that matched what I liked, but Alex and Danny surpassed my expectations. A friend loved my ring so much that he is having Alex design a custom ring to propose to his girlfriend too!

The beautiful craftsmanship of my ring is regularly admired by everyone from friends and family to complete strangers on the street. I look forward to keeping this ring in our family for generations to come!

Dana

I want to thank Alex and everyone for going the extra mile in service once again. I love my bracelets and appreciate all the work that went into repairing my old one and resetting Gayle’s earrings so quickly as a surprise! I am sorry I didn’t write this sooner, as I certainly meant to! thanks so much!!!!

Karen G.

Not sure what these people are talking about when they say they received bad customer service at this store. I have never gotten anything but superb service here!

This is a true Family Business, as genuine as they come. This is one of the only places in the area that specializes in custom jewelry, with amazing designs too. They have Best of Boston awards to prove it. Whoever is writing these terrible reviews is just a vindictive, petty person trying to ruin this lovely store’s reputation.

I love my bling bling and the Zamsky’s have an abundunce of the highest quality stones and some interesting settings.

When he likes it and he puts a ring on it, i’m sending him to Alex & Co :)

Yasa E.

I am not one to “get in to” the hype of jewelry, in fact I dislike the idea of it entirely, but I appreciate its value to my fiance, which lead me to write this review. I recently bought my (now) fiance’s engagement ring from Alex and Company. On my journey to buy the ring I visited many small and large box jewelers, none of which made me feel as comfortable, confident and at ease as Alex did. From my first conversation to the last (just today) they have been nothing but professional and courteous, not to mention the ring is truly beautiful. I was amazed with Alex’s patience with me and willingness to educate me (all while selling to me…but hey, it is a business right?…never pushy though).

My review was very close to being relatively negative based on an experience that we just had…..Only two months in to wearing the ring, I learned that one of the small diamonds fell out of the setting (lost), which I must say really irritated me. My experience and overall feeling towards the company could have gone one of two ways based on the way they handled this issue. I called and spoke to Alex today and explained the problem, with out even thinking he assured me that they would take care of it, and “not to worry”. We promptly brought it in only few hours later. They replaced (no charge) the small diamond, and set it while we waited…15 minutes. I think that if a jeweler can create such beautiful work and stand by their work, they can be trusted and must be considered when making your next purchase.

Nick W.

Exceptional service at Alex and Co. I was very impressed with their selection. Definitely going back soon. It was a pleasure to meet the family.

Leonard G.

My family has trusted and bought jewelry from Alex since he opened his doors. Once you step foot inside his doors your experience has just begun. Each piece is special, tasteful and timeless. His jewelry is just as wonderful as each person that works in the store – they are a family, and they have always made me feel like I am part of that family.

Not only have I enjoyed each piece I have bought from Alex, but I have trusted Alex with all the repairs of my very special family pieces of jewelry when they are in need of repair.

Renee A.