Alex & Company offers watch battery and strap replacement services onsite and we work closely with a Certified Swiss watchmaker—who specializes in fine Swiss watch brands—for more detailed watch servicing requests.
We typically first inspect the battery to ensure that’s not the problem, as we can perform most watch battery changes onsite. If your watch has more serious damage, such as a broken crystal or water damage, or is missing parts, we will have the meticulous watchmaker whom we’ve worked with for many years now, do a thorough inspection. The damage will be assessed and, if the repair will be under $50, it will immediately be completed for you. If the work needed will be in excess of $50, you will be provided with an estimate of the repair cost, prior to any work being performed on your watch. You may then choose whether or not you would like to have the necessary work completed.